Trust and Security
In the digital age where data security is paramount, finding a platform that prioritizes trust and security is essential. BetterUp is a leading service that offers a secure experience engineered for growth, ensuring that your data security and privacy are top priorities. Here, we delve into the key aspects of BetterUp's trust and security features to provide you with a comprehensive understanding of why this platform stands out.
BetterUp places a strong emphasis on enterprise-grade security, continuously enhancing customer trust through robust security measures. The platform invests heavily in protecting customer data's confidentiality, integrity, availability, security, and privacy. BetterUp holds industry-leading certifications such as ISO 27001 and SOC 2 Type II, underscoring its commitment to maintaining the highest security standards.
One of BetterUp's standout features is its best-in-class Information Security Committee (ISC) that ensures proactive monitoring and updates on security threats. The executive leadership and the BetterUp Board receive regular updates on security hygiene and the maturity of the Information Security Program, fostering a culture of transparency and accountability.
Moreover, BetterUp's industry-leading AI governance practices ensure user privacy while delivering enhanced experiences. User interactions remain confidential, with only aggregated, anonymized insights shared with enterprise partners when organizational thresholds are met. This approach safeguards personal data and upholds privacy standards.
In terms of infrastructure security, BetterUp implements a robust shared security model using AWS US regions with multiple availability zones. The production environment is managed by Heroku, a Salesforce company, which boasts several security and privacy certifications. This multi-layered security approach ensures the protection of customer data from potential threats.
BetterUp also adheres to stringent certifications, standards, and regulations to safeguard company and employee data. The platform's Risk Intelligent Program incorporates administrative, technical, and physical safeguards to align with best practices and industry standards, further enhancing data protection.
For users concerned about data protection and privacy, BetterUp's encryption protocols offer peace of mind. Data is encrypted in transit and storage using industry-standard ciphers and methods, including AES-256 and TLS encryption ciphers. Encryption keys are securely stored, and advanced encryption is applied across various application infrastructure layers.
In addition to data security, BetterUp focuses on secure development practices. The platform utilizes secure coding standards and practices aligned with agile development principles. Regular monitoring, vulnerability assessments, and penetration testing are conducted to identify and mitigate potential security risks, ensuring a robust security posture.
BetterUp's dedication to user security extends to its people security measures. The platform enforces stringent personnel security management, including background checks for all employees and coaches. Additionally, security awareness training programs and policy enforcement mechanisms are in place to promote a culture of security consciousness among employees.
In the event of security incidents, BetterUp maintains comprehensive security incident response procedures to address breaches effectively. The platform's contingency planning and business continuity measures ensure data availability and recovery in case of emergencies.
Overall, BetterUp's commitment to trust and security underscores its dedication to providing a safe and reliable platform for users. With a focus on data protection, encryption, secure development practices, and robust governance, BetterUp offers a secure environment for individuals and businesses alike. By choosing BetterUp, users can have confidence in the platform's strong security foundation and commitment to protecting their data and privacy.